AI-Powered Chatbots Examples
Artificial intelligence (AI) has become a must-have technology over the past several years and has become the go-to technology for companies across every industry. In fact, only 47% of digitally mature organizations don’t have a defined AI strategy.
Several examples of successful chatbots have shown that customers are willing to interact with bots.
Conversational AI powers chatbots
Conversational AI powers chatbots, an emerging technology that can provide enhanced customer service. The technology is based on machine learning and natural language processing. It uses data from previous interactions, queries, and purchases to offer personalized suggestions based on context. It can also recognize different languages and accents.
Task-oriented chatbots perform one function
Task-oriented chatbots are AI-powered programs that perform a single function, such as greeting customers or answering common questions. These programs use natural language processing and pattern recognition to make conversational responses that are personalized for the user. Typical examples of …
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